ManothiEa lla Koriana
Guides · FAQs · SupportAnswers & workflows

Help Center

Find answers about listening live, profiles, storefronts and trust & safety—all in one place.

Live radio

Tune in anytime with schedule visibility and Featured blocks.

Listening tips

Buffering fixes, bitrate guidance, headphone-friendly loudness cues.

Safety & appeals

Report harmful content—we review against community standards.

Getting Started

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Creating an accountTap to reveal the full checklist.
Sign up via email/password (choose Listener or Artist), Google, or GitHub. OAuth defaults to Listener — use email/password to register as an Artist.
Email verificationTap to reveal the full checklist.
An 8-digit code is sent to your inbox. Check spam folders. The code is time-limited. OAuth sign-ups are auto-verified.
User rolesTap to reveal the full checklist.
Guest (no account) can listen to radio and browse. Listeners can save music, follow artists, and use the community. Artists can upload music and earn. Admins manage the platform.
Reset your passwordTap to reveal the full checklist.
From the Login page choose Forgot Password. A reset code is sent to your email. Older sessions sign out everywhere once credentials are rotated.

Listener Guide

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Live Radio — completely freeTap to reveal the full checklist.
24/7 Basotho music broadcast. No account needed. Click Listen Now or go to /live. The player shows current song, history, next up, and listener count.
Discovering musicTap to reveal the full checklist.
Browse Trending in Lesotho, Top DJ Picks, Listener Favourites, Fresh Drops, All Tracks, and Charts at /music. Search by title or artist.
On-demand playbackTap to reveal the full checklist.
Playing individual songs requires purchasing the track or an active subscription. Click a track card to play. A floating mini-player appears at the bottom.
Your LibraryTap to reveal the full checklist.
Save tracks, view liked songs, and see recently played at /library. All data persists across devices and is tied to your account.

Artist Guide

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Registering as an ArtistTap to reveal the full checklist.
Use email/password signup and select Artist. Your application is reviewed within 48–72 hours. While waiting, your Listener Dashboard is fully unlocked.
Free radio airplayTap to reveal the full checklist.
Once approved, your tracks rotate on the live radio automatically at no cost. Broadcast plays count toward Top DJ Picks.
Uploading your musicTap to reveal the full checklist.
Three-step flow: audio file, track details (title, genre, cover art), and review/publish. Tracks enter Pending status, then go Live after approval.
Earnings & the MarketTap to reveal the full checklist.
2% platform fee. Approximately $5.88 per 1,000 streams. Listeners can buy individual tracks in the Marketplace. Earnings tracked in your dashboard.

Purchasing & Payments

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Buying individual tracksTap to reveal the full checklist.
Click Buy on any track card. Choose card, PayPal, or mobile money. Once purchased, the track is yours to play anytime and appears in your library.
SubscriptionsTap to reveal the full checklist.
An active subscription grants unlimited on-demand playback across the entire library. Billed monthly or annually. Cancel anytime — access continues until period end.
Payment securityTap to reveal the full checklist.
All payments are encrypted and PCI-compliant. Manothi does not store full card details. Supported methods: card, PayPal, and mobile money (where available).

Troubleshooting

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Stream bufferingTap to reveal the full checklist.
Switch to WiFi, close heavy tabs, reload the Live page, or try a different browser. A stable 1 Mbps+ connection is recommended.
On-demand playback not workingTap to reveal the full checklist.
Ensure you purchased the track or have an active subscription. Check that live radio is not already playing. Refresh if the player shows Loading indefinitely.
Did not receive verification emailTap to reveal the full checklist.
Check spam/junk folders. Wait up to 5 minutes. Verify your email address was entered correctly. Request a new code if needed.
Upload problemsTap to reveal the full checklist.
Use MP3, WAV, FLAC, or OGG. Ensure files are not corrupted. Cover art should be square JPEG/PNG/WebP under 5 MB. Do not close the tab during upload.

Legal & receipts

Receipts downloads tax summaries arrive from billing partners. Contracts reference our Terms here plus privacy commitments here.

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Hi-ResBasotho Soul
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